Wholesale Terms and Conditions
Minimum opening order is $100. Each product has its own minimum quantity, but most are as few as 6-12 pieces.
All orders must be prepaid, unless prior arrangements have been made. We accept all major credit cards as well as company check. A $35 return check fee will be charged for all returned checks.
Wholesale prices are available online, when logged in to an approved wholesale account. Otherwise, prices displayed are retail pricing.
Orders will be shipped via carrier of our choice unless special shipping accommodations are requested in advance of order processing. Turnaround time for orders varies based on product and availability, average lead time is 10 business days on almost all products.
All sales are final. All returns must be preapproved and will be issued a return authorization number. Any unauthorized returns will be refused. All freight charges on return shipments must be prepaid. Products sold are on a nonreturnable basis unless damaged. To qualify for a claim or replacement, please keep damaged goods along with the packaging for 21 days from date of receipt.
Claims must be made in writing via e-mail within 10 days of receipt of order. Customer account number and date must be specified. Uptown Greek reserves the right to refuse any claims after the initial 10-day period. Items must be in their original condition and packaging. Most Uptown Greek products are handcrafted and have slight variations in color, texture and finish that are common and are inherent to the nature of handcrafted items. Please note, most variations in products are not considered flaws or defects and will be reviewed on a case-by-case basis.
Valid Resale Certificate required prior to account approval. Uptown Greek is not responsible for any sales tax or fees associated with the resale of wholesale products
TERMS OF SALE
Upon approval of wholesale application, resale of Uptown Greek items are permissible only in the retail location and/or website listed on original application. Additional venues/locations must be approved in advance.